FAQ

🚚 Shipping

What are the delivery times?
Orders are processed within 1 to 3 business days. Delivery then takes 6 to 10 business days depending on your location.

Do you ship internationally?
Yes, we ship worldwide. Shipping costs are automatically calculated at checkout.

How can I track my order?
A confirmation email with a tracking number is sent as soon as your order is shipped.

↩ī¸ Returns & Refunds

Can I return a product?
Yes, you have 14 days after receiving your order to return an unused product in its original packaging.

How do I initiate a return?
Contact us via our Contact page with your order number. We will guide you through the process.

✨ Products

Are your products suitable for all skin types?
Yes, our products are formulated to suit all skin types. If in doubt, consult a dermatologist.

How do I use the Face Sculptor?
Use it on clean, dry skin for 3 to 5 minutes per area, 3 times a week for optimal results.

Is the Gua-Sha easy to use?
Yes! Apply an oil or serum to your face, then make gentle upward and outward strokes.